iOS Tracking Events Fail to Start

Incident Report for Singlewire Software

Identified

iOS users who start a Mobile Panic Button or choose a response that turns on location tracking are not having their location shared, and responders will not see them on the tracking map.

A root cause has been identified and we plan to deploy a fix as soon as possible. We apologize for the disruption in service.

Posted Oct 05, 2026 - 17:26 CDT

This incident affects: InformaCast (InformaCast for iOS).