Singlewire Software Status

Platform Status

All Systems Operational

About This Site

Welcome to the Singlewire Software status page. Here you will find real-time information about the status of our InformaCast Mobile/Fusion platform and other services. If you are unsure whether an interruption affects you, please contact Singlewire Support.

Keep in mind that while our uptime is important it is only part of the equation for success. Your preparation is also highly important. More information can be found here.

Current rolling 30 days of uptime is: 99.99%

InformaCast Mobile API Operational

Authentication Methods - InformaCast Mobile/Fusion Operational

Google Authentication Operational

Singlewire IDP Authentication Operational

Notification Channels - InformaCast Mobile/Fusion Operational

Android Push Notifications Operational

iOS Push Notifications Operational

Email Notifications Operational

IC Mobile Plugin Notifications Operational

Phone Call Notifications Operational

SMS Notifications Operational

WebEx Teams Notifications Operational

Backend Webservices Operational

AWS EC2 Services Operational

AWS SNS Services Operational

Database Services Operational

DNS Operational

Email Services Operational

Load Balancer Services Operational

Log Collection Operational

Storage Services Operational

Telephony Operational

Conference Calling Operational

Text-to-Speech Operational

Public Switched Telephone Network (PSTN) Operational

SIP Operational

SMS Operational

Telephony API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 23, 2019

No incidents reported today.

Feb 22, 2019

No incidents reported.

Feb 21, 2019

No incidents reported.

Feb 20, 2019

No incidents reported.

Feb 19, 2019

No incidents reported.

Feb 18, 2019

InformaCast Mobile/Fusion Upgrade Release

Completed - The scheduled maintenance has been completed.
Feb 18, 23:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 20:00 CST

Scheduled - Singlewire will be upgrading the InformaCast Fusion/Mobile infrastructure to introduce the following changes:

New Inbound CAP Functions. Several new functions (and their matching strings) have been added to Inbound CAP to allow you to further refine your message rules.

New Alert Tones. Several new sounds were added to the Alert Tone dropdown menu on the Create Message Template/Message Template Details page, increasing your versatility when notifying your recipients of incoming notifications.

A database upgrade will be performed during this release. InformaCast Fusion will have intermittent periods of downtime lasting 5-10 minutes each during the upgrade window.

Announcement
Streamlined Support for the Facebook Collaboration Group. Due to authentication changes made by Facebook, InformaCast Mobile's Facebook collaboration group is no longer viable; its presence and functionality has been removed.
Feb 15, 12:54 CST

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.