Platform Status
Experiencing Issues with Twilio SMS Toll-Free, North America, Twilio SMS Long Code, North America, Twilio SMS, Middle East & Africa, and Twilio Voice, Europe

About This Site

Welcome to the Singlewire Software status page. Here you will find real-time information about the status of our InformaCast Fusion/Mobile platform and other services. If you are unsure whether an interruption affects you, please contact Singlewire Support.

Keep in mind that while our uptime is important it is only part of the equation for success. Your preparation is also highly important. More information can be found here in the Singlewire Support Community

Current rolling 30 days of uptime is: 99.99%

InformaCast Mobile API Operational
Authentication Methods - InformaCast Mobile/Fusion Operational
Google Authentication Operational
Singlewire IDP Authentication Operational
Notification Channels - InformaCast Mobile/Fusion Operational
Android Push Notifications Operational
iOS Push Notifications Operational
Email Notifications Operational
IC Mobile Plugin Notifications ? Operational
Phone Call Notifications Operational
SMS Notifications Operational
WebEx Teams Notifications Operational
Microsoft Teams Operational
Backend Webservices Operational
AWS EC2 Services Operational
AWS SNS Services Operational
Database Services Operational
Email Services Operational
Load Balancer Services Operational
Storage Services Operational
Telephony Operational
Conference Calling Operational
Text-to-Speech Operational
Public Switched Telephone Network (PSTN) ? Operational
SIP Operational
SMS Operational
Telephony API Operational
Twilio SMS Toll-Free, North America Under Maintenance
Twilio SMS Long Code, North America Under Maintenance
Twilio SMS Delivery Notifications & Status Callbacks Operational
Twilio SMS, Latin America Operational
Twilio SMS, Europe Operational
Twilio SMS, Middle East & Africa Degraded Performance
Twilio SMS, APAC Operational
Twilio Voice, North America Operational
Twilio Voice, Latin America Operational
Twilio Voice, APAC Operational
Twilio Voice, Europe Degraded Performance
Twilio Voice, Middle East & Africa Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 27, 2021

No incidents reported today.

Oct 26, 2021

No incidents reported.

Oct 25, 2021

No incidents reported.

Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

No incidents reported.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021
Resolved - This incident has been resolved.
Oct 13, 12:59 CDT
Monitoring - The National Weather Service (NWS) recently posted this update regarding API issues with the Common Alerting Protocol service they provide:

NWS Common Alerting Protocol (CAP) messages are currently unavailable via the NWS Application Programming Interface (API) and will return on Tuesday, October 12. This is due to an issue with processing of the Accept header that is required to return alerts in CAP format.

What does this mean for InformaCast users: If you configured InformaCast Advanced, Mobile, or Fusion to monitor the NWS CAP feed to trigger automated InformaCast notifications related to severe weather conditions in your area, they may not perform as intended. At this time, the NWS estimates they will resolve this issue on Tuesday, October 12.
While Singlewire Software does not develop for or maintain this service from the National Weather Service, we wanted to make you aware of this issue so that you can take appropriate action.
Oct 7, 09:52 CDT