Singlewire Software Status

Platform Status

All Systems Operational

About This Site

Welcome to the Singlewire Software status page. Here you will find real-time information about the status of our InformaCast Fusion/Mobile platform and other services. If you are unsure whether an interruption affects you, please contact Singlewire Support.

Keep in mind that while our uptime is important it is only part of the equation for success. Your preparation is also highly important. More information can be found here in the Singlewire Support Community

Current rolling 30 days of uptime is: 99.99%

InformaCast Mobile API Operational

InformaCast Fusion Administrative WebConsole Operational

InformaCast Fusion Syncing Service Operational

Authentication Methods - InformaCast Mobile/Fusion Operational

Google Authentication Operational

Singlewire IDP Authentication Operational

Notification Channels - InformaCast Mobile/Fusion Operational

Android Push Notifications Operational

iOS Push Notifications Operational

Email Notifications Operational

Phone Call Notifications Operational

Twilio SMS Delivery Operational

WebEx Teams Notifications Operational

Microsoft Teams Operational

Bandwidth SMS Delivery Operational

Backend Webservices Operational

AWS EC2 Services Operational

AWS SNS Services Operational

Database Services Operational

Email Services Operational

Load Balancer Services Operational

Storage Services Operational

Telephony Operational

Conference Calling Operational

Text-to-Speech Operational

Public Switched Telephone Network (PSTN) Operational

SIP Operational

SMS Operational

Telephony API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 5, 2022

No incidents reported today.

Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

InformaCast Mobile/Fusion Maintenance Wednesday, September 21st, 2022

Completed - The scheduled upgrade of InformaCast Fusion has been completed.
Sep 21, 21:47 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 19:00 CDT

Scheduled - We have scheduled an upgrade for our InformaCast Fusion/Mobile infrastructure for Wednesday, September 21st, 2022. Work will be completed between 7:00 PM and 11:59 PM Central Time.

Please Note: During the upgrade window, inbound CAP-triggered notifications will be interrupted for up to 10 minutes.
Sep 20, 08:47 CDT