Platform Status
All Systems Operational

About This Site

Welcome to the Singlewire Software status page. Here you will find real-time information about the status of our InformaCast Mobile/Fusion platform and other services. If you are unsure whether an interruption affects you, please contact Singlewire Support.

Keep in mind that while our uptime is important it is only part of the equation for success. Your preparation is also highly important. More information can be found here.

Current rolling 30 days of uptime is: 99.99%

InformaCast Mobile API Operational
Authentication Methods - InformaCast Mobile/Fusion Operational
Google Authentication Operational
Singlewire IDP Authentication Operational
Notification Channels - InformaCast Mobile/Fusion Operational
Android Push Notifications Operational
iOS Push Notifications Operational
Email Notifications Operational
IC Mobile Plugin Notifications ? Operational
Phone Call Notifications Operational
SMS Notifications Operational
WebEx Teams Notifications Operational
Backend Webservices Operational
AWS EC2 Services Operational
AWS SNS Services Operational
Database Services Operational
DNS Operational
Email Services Operational
Load Balancer Services Operational
Log Collection Operational
Storage Services Operational
Telephony Operational
Conference Calling Operational
Text-to-Speech Operational
Public Switched Telephone Network (PSTN) ? Operational
SIP Operational
SMS Operational
Telephony API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 22, 2019

No incidents reported today.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019
Resolved - Fusion synchronization times have returned to normal. If you believe you are experiencing issues, please reach out to our support team. Thanks!
Apr 16, 14:24 CDT
Monitoring - A configuration change to improve syncing performance has been deployed. At this time, we are monitoring the situation and may make further changes to reduce syncing times.
Apr 16, 11:05 CDT
Identified - Singlewire has witnessed examples of slower than expected Fusion synchronization times. At this time, the system is notifying devices properly, but changes to device groups and message templates may take 1-2 minutes to completely sync.
Apr 16, 09:13 CDT
Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019

No incidents reported.

Apr 8, 2019
Completed - Singlewire has completed maintenance on the Fusion Administrative Web Console to address several small issues related to our most recent upgrade. If you experience any issues, please contact our support team.
Apr 8, 19:14 CDT
Verifying - Verification is currently underway for the maintenance items.
Apr 8, 19:10 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 19:00 CDT
Scheduled - Singlewire will be performing maintenance on the Fusion Administrative Web Console to address several small issues related to our most recent upgrade. No downtime is expected for this work, but certain pages may behave oddly until the upgrade is complete.
Apr 8, 18:24 CDT