Platform Status
All Systems Operational

About This Site

Welcome to the Singlewire Software status page. Here you will find real-time information about the status of our InformaCast Mobile/Fusion platform and other services. If you are unsure whether an interruption affects you, please contact Singlewire Support.

Keep in mind that while our uptime is important it is only part of the equation for success. Your preparation is also highly important. More information can be found here.

Current rolling 30 days of uptime is: 99.99%

InformaCast Mobile API Operational
Authentication Methods - InformaCast Mobile/Fusion Operational
Google Authentication Operational
Singlewire IDP Authentication Operational
Notification Channels - InformaCast Mobile/Fusion Operational
Android Push Notifications Operational
iOS Push Notifications Operational
Email Notifications Operational
IC Mobile Plugin Notifications ? Operational
Phone Call Notifications Operational
SMS Notifications Operational
WebEx Teams Notifications Operational
Backend Webservices Operational
AWS EC2 Services Operational
AWS SNS Services Operational
Database Services Operational
DNS Operational
Email Services Operational
Load Balancer Services Operational
Log Collection Operational
Storage Services Operational
Telephony Operational
Conference Calling Operational
Text-to-Speech Operational
Public Switched Telephone Network (PSTN) ? Operational
SIP Operational
SMS Operational
Telephony API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 23, 2019

No incidents reported today.

Feb 22, 2019

No incidents reported.

Feb 21, 2019

No incidents reported.

Feb 20, 2019

No incidents reported.

Feb 19, 2019

No incidents reported.

Feb 18, 2019
Completed - The scheduled maintenance has been completed.
Feb 18, 23:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 20:00 CST
Scheduled - Singlewire will be upgrading the InformaCast Fusion/Mobile infrastructure to introduce the following changes:

New Inbound CAP Functions. Several new functions (and their matching strings) have been added to Inbound CAP to allow you to further refine your message rules.

New Alert Tones. Several new sounds were added to the Alert Tone dropdown menu on the Create Message Template/Message Template Details page, increasing your versatility when notifying your recipients of incoming notifications.

A database upgrade will be performed during this release. InformaCast Fusion will have intermittent periods of downtime lasting 5-10 minutes each during the upgrade window.


Announcement
Streamlined Support for the Facebook Collaboration Group. Due to authentication changes made by Facebook, InformaCast Mobile's Facebook collaboration group is no longer viable; its presence and functionality has been removed.
Feb 15, 12:54 CST
Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.