Platform Status
All Systems Operational

About This Site

Welcome to the Singlewire Software status page. Here you will find real-time information about the status of our InformaCast Mobile/Fusion platform and other services. If you are unsure whether an interruption affects you, please contact Singlewire Support.

Keep in mind that while our uptime is important it is only part of the equation for success. Your preparation is also highly important. More information can be found here.

Current rolling 30 days of uptime is: 99.983%

InformaCast Mobile API   Operational
Authentication Methods - InformaCast Mobile/Fusion Operational
Google Authentication   Operational
Singlewire IDP Authentication   Operational
Notification Channels - InformaCast Mobile/Fusion Operational
Android Push Notifications   Operational
iOS Push Notifications   Operational
Email Notifications   Operational
IC Mobile Plugin Notifications   ? Operational
Phone Call Notifications   Operational
SMS Notifications   Operational
Spark Notifications   Operational
Backend Webservices Operational
AWS EC2 Services   Operational
AWS SNS Services   Operational
Database Services   Operational
Email Services   Operational
Load Balancer Services   Operational
Log Collection   Operational
Storage Services   Operational
Telephony Operational
Conference Calling   Operational
Text-to-Speech   Operational
Public Switched Telephone Network (PSTN)   ? Operational
SIP   Operational
SMS   Operational
Telephony API   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 19, 2018

No incidents reported today.

Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018
Resolved - All systems are operating normally
Apr 13, 13:48 CDT
Monitoring - Our backend telephony provider is experiencing an issue affecting callerID to a percentage of Canadian land line phone numbers. Affected landline calls have an extra +51 or +54 prefix prepended to the callerID. We are working with our telephony provider to resolve this issue.
Apr 13, 12:38 CDT
Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.

Apr 9, 2018

No incidents reported.

Apr 8, 2018

No incidents reported.

Apr 7, 2018

No incidents reported.

Apr 6, 2018

No incidents reported.

Apr 5, 2018

No incidents reported.