Platform Status
All Systems Operational

About This Site

Welcome to the Singlewire Software status page. Here you will find real-time information about the status of our InformaCast Mobile/Fusion platform and other services. If you are unsure whether an interruption affects you, please contact Singlewire Support.

Keep in mind that while our uptime is important it is only part of the equation for success. Your preparation is also highly important. More information can be found here.

Current rolling 30 days of uptime is: 99.99%

InformaCast Mobile API Operational
Authentication Methods - InformaCast Mobile/Fusion Operational
Google Authentication Operational
Singlewire IDP Authentication Operational
Notification Channels - InformaCast Mobile/Fusion Operational
Android Push Notifications Operational
iOS Push Notifications Operational
Email Notifications Operational
IC Mobile Plugin Notifications ? Operational
Phone Call Notifications Operational
SMS Notifications Operational
WebEx Teams Notifications Operational
Backend Webservices Operational
AWS EC2 Services Operational
AWS SNS Services Operational
Database Services Operational
DNS Operational
Email Services Operational
Load Balancer Services Operational
Log Collection Operational
Storage Services Operational
Telephony Operational
Conference Calling Operational
Text-to-Speech Operational
Public Switched Telephone Network (PSTN) ? Operational
SIP Operational
SMS Operational
Telephony API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 25, 2019

No incidents reported today.

May 24, 2019

No incidents reported.

May 23, 2019

No incidents reported.

May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019
Completed - The scheduled maintenance has been completed.
May 16, 11:31 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 11:16 CDT
Scheduled - Certain broadcast activities are being incorrectly logged. We will be pushing a small fix to correct this. No outage is expected.
May 16, 11:15 CDT
May 15, 2019
Completed - The scheduled maintenance has been completed.
May 15, 20:18 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 15, 20:18 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 19:00 CDT
Scheduled - Singlewire will be upgrading the InformaCast Fusion/Mobile infrastructure on Wednesday, May 15th, 2019. Work will be completed between the hours of 7:00 PM Central Time and 10:00 PM Central Time.

There will be a 10 to 15 minute service outage during this upgrade.
May 9, 11:33 CDT
May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.