Singlewire Software Status

Singlewire Software

All Systems Operational

About This Site

Welcome to the Singlewire Software status page. Here you will find real-time information about the status of our InformaCast Fusion/Mobile platform, Visitor Aware platform and other services. If you are unsure whether an interruption affects you, please contact Singlewire Support.

Keep in mind that while our uptime is important it is only part of the equation for success. Your preparation is also highly important. More information can be found here in the Singlewire Support Community

Current rolling 30 days of uptime is: 99.99%

InformaCast Operational

Rest API Operational

Administrative WebConsole Operational

Singlewire IDP Authentication Operational

On-premises Server Syncing Service Operational

InformaCast Notification Channels Operational

Android Push Notifications Operational

iOS Push Notifications Operational

Email Notifications Operational

Phone Call Notifications Operational

SMS Notifications Operational

WebEx Teams Notifications Operational

Microsoft Teams Operational

On-Premises Notifications Operational

InformaCast Services Operational

Emergency Calling Operational

Local User Loader Operational

Cloud User Loader Operational

School Information Import Operational

API Connector Operational

Inbound CAP Operational

Inbound Email Operational

Inbound RSS Operational

Visitor Aware Operational

Visitor Aware Email Notifications Operational

mailgun Outbound Delivery Operational

mailgun API Operational

mailgun SMTP Operational

Visitor Aware Backend Services Operational

Pusher Channels presence channels Operational

Pusher Channels Pusher.js CDN Operational

Pusher Channels REST API Operational

Pusher Channels Stats Integrations Operational

Pusher Channels Webhooks Operational

Pusher Channels WebSocket client API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

InformaCast Mobile/Fusion Updates Jul 31, 2024 19:00 - Aug 1, 2024 00:00 CDT

We have scheduled an update for our InformaCast Fusion/Mobile infrastructure for Wednesday, July 31st. Work will be completed between the hours of 7:00 PM and 11:59 PM Central Time.

You may experience page-loading failures due to upgrades on the Administration Console. If you experience this issue, simply refresh the page. The InformaCast app will not experience this behavior.

Variables used in Scenario API Connectors may be briefly effected during deployment.
Posted on Jul 17, 2024 - 12:06 CDT

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.