Platform Status
All Systems Operational

About This Site

Welcome to the Singlewire Software status page. Here you will find real-time information about the status of our InformaCast Mobile/Fusion platform and other services. If you are unsure whether an interruption affects you, please contact Singlewire Support.

Keep in mind that while our uptime is important it is only part of the equation for success. Your preparation is also highly important. More information can be found here.

Current rolling 30 days of uptime is: 99.99%

InformaCast Mobile API Operational
Authentication Methods - InformaCast Mobile/Fusion Operational
Google Authentication Operational
Singlewire IDP Authentication Operational
Notification Channels - InformaCast Mobile/Fusion Operational
Android Push Notifications Operational
iOS Push Notifications Operational
Email Notifications Operational
IC Mobile Plugin Notifications ? Operational
Phone Call Notifications Operational
SMS Notifications Operational
WebEx Teams Notifications Operational
Backend Webservices Operational
AWS EC2 Services Operational
AWS SNS Services Operational
Database Services Operational
DNS Operational
Email Services Operational
Load Balancer Services Operational
Log Collection Operational
Storage Services Operational
Telephony Operational
Conference Calling Operational
Text-to-Speech Operational
Public Switched Telephone Network (PSTN) ? Operational
SIP Operational
SMS Operational
Telephony API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 25, 2019

No incidents reported today.

Aug 24, 2019

No incidents reported.

Aug 23, 2019

No incidents reported.

Aug 22, 2019

No incidents reported.

Aug 21, 2019

No incidents reported.

Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019
Resolved - We identified and resolved the issue that was causing Fusion servers to potentially sync slowly. If you notice problems with your Fusion server, please contact Singlewire Support. Thank you!
Aug 16, 10:34 CDT
Investigating - Some customers may experience slowness when synchronizing certain resources, such as Device Groups. Our engineering team is investigating and will update this incident as we learn more.
Aug 16, 09:11 CDT
Aug 15, 2019
Completed - The post upgrade maintenance has been successfully completed.
Aug 15, 15:22 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 14:50 CDT
Scheduled - We are conducting some routine post-upgrade maintenance. No service outage is expected as a result of this brief operation.
Aug 15, 14:47 CDT
Aug 14, 2019
Completed - The scheduled maintenance has been completed.
Aug 14, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 19:00 CDT
Scheduled - We have scheduled an upgrade for our InformaCast Fusion/Mobile infrastructure for Wednesday, August 14th, 2019. Work will be completed between the hours of 7:00 PM Central Time and 10:00 PM Central Time.
Aug 6, 11:23 CDT
Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.