Platform Status
Update - The outage portion of the Database update has been completed. At this time, service has been restored. We will continue to restore access to historical data over the next 24 hours.
Jun 6, 19:46 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 19:30 CDT
Scheduled - Singlewire will be upgrading the InformaCast Fusion/Mobile infrastructure from Saturday, June 6th, 2020, starting at 7:00 PM Central Time, to Sunday, June 7th, 2020, ending at 7:00 PM Central Time. There will be a brief service outage lasting about 10 minutes.

During this event, Singlewire will be implementing changes to the Fusion/Mobile database to enable faster recall of notification history reports and improve system scalability.

Users can expect the Fusion/Mobile service to be fully operational after a 10 minute outage, but access to the full history of notification reports and data will be limited. We anticipate data for the previous week of notifications to be available within one hour of the service outage event and the full history to be available within 24 hours.

About This Site

Welcome to the Singlewire Software status page. Here you will find real-time information about the status of our InformaCast Mobile/Fusion platform and other services. If you are unsure whether an interruption affects you, please contact Singlewire Support.

Keep in mind that while our uptime is important it is only part of the equation for success. Your preparation is also highly important. More information can be found here.

Current rolling 30 days of uptime is: 99.99%

InformaCast Mobile API Under Maintenance
Authentication Methods - InformaCast Mobile/Fusion Operational
Google Authentication Operational
Singlewire IDP Authentication Operational
Notification Channels - InformaCast Mobile/Fusion Operational
Android Push Notifications Operational
iOS Push Notifications Operational
Email Notifications Operational
IC Mobile Plugin Notifications ? Operational
Phone Call Notifications Operational
SMS Notifications Operational
WebEx Teams Notifications Operational
Microsoft Teams Operational
Backend Webservices Operational
AWS EC2 Services Operational
AWS SNS Services Operational
Database Services Operational
DNS Operational
Email Services Operational
Load Balancer Services Operational
Log Collection Operational
Storage Services Operational
Telephony Operational
Conference Calling Operational
Text-to-Speech Operational
Public Switched Telephone Network (PSTN) ? Operational
SIP Operational
SMS Operational
Telephony API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 7, 2020

No incidents reported today.

Jun 6, 2020

Unresolved incident: Fusion/Mobile Database Improvements.

Jun 5, 2020

No incidents reported.

Jun 4, 2020

No incidents reported.

Jun 3, 2020

No incidents reported.

Jun 2, 2020

No incidents reported.

Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.