Platform Status
All Systems Operational

About This Site

Welcome to the Singlewire Software status page. Here you will find real-time information about the status of our InformaCast Mobile/Fusion platform and other services. If you are unsure whether an interruption affects you, please contact Singlewire Support.

Keep in mind that while our uptime is important it is only part of the equation for success. Your preparation is also highly important. More information can be found here.

Current rolling 30 days of uptime is: 99.999%

InformaCast Mobile API   Operational
Authentication Methods - InformaCast Mobile/Fusion Operational
Google Authentication   Operational
Singlewire IDP Authentication   Operational
Notification Channels - InformaCast Mobile/Fusion Operational
Android Push Notifications   Operational
iOS Push Notifications   Operational
Email Notifications   Operational
IC Mobile Plugin Notifications   ? Operational
Phone Call Notifications   Operational
SMS Notifications   Operational
Spark Notifications   Operational
Backend Webservices Operational
AWS EC2 Services   Operational
AWS SNS Services   Operational
Database Services   Operational
DNS   Operational
Email Services   Operational
Load Balancer Services   Operational
Log Collection   Operational
Storage Services   Operational
Telephony Operational
Conference Calling   Operational
Text-to-Speech   Operational
Public Switched Telephone Network (PSTN)   ? Operational
SIP   Operational
SMS   Operational
Telephony API   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 15, 2018
Resolved - Our backend telephony provider is reporting that all services are back to normal and functioning normally. Should you experience any issues, please contact support.
Aug 15, 08:50 CDT
Monitoring - Our backend telephony provider detected a decrease in delivery receipts for SMS messages originating from numbers sent toward Sprint handsets. Testing confirmed that these messages are still being delivered, even in cases where no delivery receipt is provided. Our telephony provider is working with their carrier provider to resolve the issue and Singlewire engineers are actively monitoring the situation.
Aug 14, 13:02 CDT
Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018
Resolved - Our backend telephony provider reports that systems are now performing normally.
Aug 7, 17:26 CDT
Investigating - Our backend telephony provider has identified some problems with Conference Calling operations. No further details have been provided at this time. We will monitor the situation and provider more details as we receive them.
Aug 7, 15:48 CDT
Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.

Aug 2, 2018

No incidents reported.

Aug 1, 2018

No incidents reported.