Singlewire Software Status

Platform Status

All Systems Operational

About This Site

Welcome to the Singlewire Software status page. Here you will find real-time information about the status of our InformaCast Mobile/Fusion platform and other services. If you are unsure whether an interruption affects you, please contact Singlewire Support.

Keep in mind that while our uptime is important it is only part of the equation for success. Your preparation is also highly important. More information can be found here.

Current rolling 30 days of uptime is: 99.99%

InformaCast Mobile API Operational

Authentication Methods - InformaCast Mobile/Fusion Operational

Google Authentication Operational

Singlewire IDP Authentication Operational

Notification Channels - InformaCast Mobile/Fusion Operational

Android Push Notifications Operational

iOS Push Notifications Operational

Email Notifications Operational

IC Mobile Plugin Notifications Operational

Phone Call Notifications Operational

SMS Notifications Operational

WebEx Teams Notifications Operational

Backend Webservices Operational

AWS EC2 Services Operational

AWS SNS Services Operational

Database Services Operational

DNS Operational

Email Services Operational

Load Balancer Services Operational

Log Collection Operational

Storage Services Operational

Telephony Operational

Conference Calling Operational

Text-to-Speech Operational

Public Switched Telephone Network (PSTN) Operational

SIP Operational

SMS Operational

Telephony API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 25, 2019

No incidents reported today.

May 24, 2019

No incidents reported.

May 23, 2019

No incidents reported.

May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

Correct Activities Logging

Completed - The scheduled maintenance has been completed.
May 16, 11:31 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 11:16 CDT

Scheduled - Certain broadcast activities are being incorrectly logged. We will be pushing a small fix to correct this. No outage is expected.
May 16, 11:15 CDT

May 15, 2019

InformaCast Fusion May 2019 Release

Completed - The scheduled maintenance has been completed.
May 15, 20:18 CDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 15, 20:18 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 19:00 CDT

Scheduled - Singlewire will be upgrading the InformaCast Fusion/Mobile infrastructure on Wednesday, May 15th, 2019. Work will be completed between the hours of 7:00 PM Central Time and 10:00 PM Central Time.

There will be a 10 to 15 minute service outage during this upgrade.
May 9, 11:33 CDT

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.