Intermittent Web Console Connectivity

Incident Report for Singlewire Software

Resolved

InformaCast Fusion is operating as-expected. Thank you for your patience.

Posted Apr 01, 2021 - 17:24 CDT

Identified

Our Web Console issues are related to one of our Cloud Providers. We have failed over to our backup provider and our Console is responding normally. If you experience issues when reaching https://admin.icmobile.singlewire.com please clear your browser cache.

Posted Apr 01, 2021 - 17:13 CDT

Investigating

Our automated monitoring systems have a detected Intermittent connectivity issues when accessing our administrative web console. Our operations team is currently investigating and we will report back soon.

Posted Apr 01, 2021 - 17:05 CDT

This incident affected: InformaCast (Rest API).