Degraded Microsoft Teams Integration Scenario Sending

Incident Report for Singlewire Software

Monitoring

Users attempting to use the Microsoft Teams integration with InformaCast to send scenarios may experience a problem where dropdowns display options from previous questions in the sending workflow rather than the current question. This prevents the user from selecting a valid response and sending the scenario. We've investigated and currently believe this to be an issue within recent versions of Microsoft Teams clients, not an error within our integration. We'll continue to monitor and investigate, and we'll update here when we have more information.

Posted Aug 21, 2025 - 16:45 CDT

This incident affects: InformaCast Notification Channels (Microsoft Teams).