Emergency Calling Integration Degraded

Incident Report for Singlewire Software

Resolved

This incident has been resolved.
Posted May 06, 2026 - 23:13 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 06, 2026 - 20:50 CDT

Investigating

We are currently investigating this issue.
Posted May 06, 2026 - 20:45 CDT

Identified

We have received reports from RapidSOS of elevated errors that may prevent Emergency Calling from working with InformaCast. For additional information, please visit: https://status.rapidsos.com/

We will update this incident when more information is made available.
Posted May 06, 2026 - 20:41 CDT
This incident affected: InformaCast Services (Emergency Calling).