InformaCast Fusion/Mobile Service Impacted

Incident Report for Singlewire Software

Resolved

This incident has been resolved.

Posted Mar 26, 2024 - 09:09 CDT

Monitoring

Our monitoring has evidence of successful SMS delivery happening. We are continuing to monitor the situation, but believe it to be resolved.

Posted Mar 26, 2024 - 08:17 CDT

Investigating

Our monitoring has detected SMS delivery issues that is impacting a subset of our customers. We are investigating to determine how broad the issue is.

Posted Mar 26, 2024 - 07:26 CDT

This incident affected: Notification Channels - InformaCast Mobile/Fusion (Twilio SMS Delivery).