National Weather Service Issues
Incident Report for Singlewire Software
The National Weather Service reports that their API is back online and functional. We're closing this incident and this time. Thank you!
Posted Mar 15, 2020 - 11:18 CDT
Status Update from the National Weather Service: An upgrade to the NWS API was put into operations on 02/05/2020 at 16Z, which since going live, API has been experiencing severe reliability issues affecting all endpoints to include: alerts, forecast, observations, and point.

What does this mean for InformaCast users: If you have configured InformaCast Advanced, Mobile, or Fusion to monitor the NWS CAP feed to trigger automated InformaCast notifications related to severe weather conditions in your area, they may not perform as intended. At this time, there is no more information available from the NWS as to when this issue will be resolved.

To send your Inclement Weather Notification manually, log into the Admin console, navigate to Notifications | Message Templates | Locate your Inclement Weather Message Template | click on the Send icon, select your impacted Distribution Lists and / or Device Groups, click Send.
Posted Feb 07, 2020 - 10:13 CST