Singlewire Software Status

Singlewire Software

All Systems Operational

About This Site

Welcome to the Singlewire Software status page. Here you will find real-time information about the status of our InformaCast Fusion/Mobile platform, Visitor Aware platform and other services. If you are unsure whether an interruption affects you, please contact Singlewire Support.

Keep in mind that while our uptime is important it is only part of the equation for success. Your preparation is also highly important. More information can be found here in the Singlewire Support Community

Current rolling 30 days of uptime is: 99.99%

InformaCast Operational

Rest API Operational

Administrative WebConsole Operational

Singlewire IDP Authentication Operational

On-premises Server Syncing Service Operational

InformaCast Notification Channels Operational

Android Push Notifications Operational

iOS Push Notifications Operational

Email Notifications Operational

Phone Call Notifications Operational

SMS Notifications Operational

WebEx Teams Notifications Operational

Microsoft Teams Operational

On-Premises Notifications Operational

X / Twitter Operational

InformaCast Services Operational

Emergency Calling Operational

Local User Loader Operational

Cloud User Loader Operational

School Information Import Operational

API Connector Operational

Inbound CAP Operational

Inbound Email Operational

Inbound RSS Operational

Conference Call Operational

Inbound IPAWS Operational

Visitor Aware Operational

Visitor Aware Email Notifications Operational

mailgun Outbound Delivery Operational

mailgun API Operational

mailgun SMTP Operational

Visitor Aware Backend Services Operational

Pusher Channels presence channels Operational

Pusher Channels Pusher.js CDN Operational

Pusher Channels REST API Operational

Pusher Channels Stats Integrations Operational

Pusher Channels Webhooks Operational

Pusher Channels WebSocket client API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 19, 2025

No incidents reported today.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

IPAWS integrations to be impacted

Completed - The scheduled maintenance has been completed.
May 8, 00:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 23:00 CDT

Scheduled - On May 7th 11:00pm CDT, FEMA will be performing maintenance on IPAWS. This maintenance is necessary for system updates.

During this work, InformaCast may be unable to have notifications triggered by IPAWS.
May 5, 13:00 CDT

May 7, 2025

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.