Singlewire Software
Monitoring - Users attempting to use the Microsoft Teams integration with InformaCast to send scenarios may experience a problem where dropdowns display options from previous questions in the sending workflow rather than the current question. This prevents the user from selecting a valid response and sending the scenario. We've investigated and currently believe this to be an issue within recent versions of Microsoft Teams clients, not an error within our integration. We'll continue to monitor and investigate, and we'll update here when we have more information.
Aug 21, 2025 - 16:45 CDT

About This Site

Welcome to the Singlewire Software status page. Here you will find real-time information about the status of our InformaCast Fusion/Mobile platform, Visitor Aware platform and other services. If you are unsure whether an interruption affects you, please contact Singlewire Support.

Keep in mind that while our uptime is important it is only part of the equation for success. Your preparation is also highly important. More information can be found here in the Singlewire Support Community

Current rolling 30 days of uptime is: 99.99%

InformaCast Operational
90 days ago
100.0 % uptime
Today
Rest API Operational
Administrative WebConsole Operational
Singlewire IDP Authentication Operational
On-premises Server Syncing Service Operational
InformaCast for Windows ? Operational
90 days ago
100.0 % uptime
Today
InformaCast for MacOS ? Operational
90 days ago
100.0 % uptime
Today
InformaCast for Android ? Operational
90 days ago
100.0 % uptime
Today
InformaCast for iOS ? Operational
90 days ago
100.0 % uptime
Today
InformaCast Notification Channels Degraded Performance
Android Push Notifications Operational
iOS Push Notifications Operational
Email Notifications Operational
Phone Call Notifications Operational
SMS Notifications Operational
WebEx Teams Notifications Operational
Microsoft Teams Degraded Performance
On-Premises Notifications Operational
X / Twitter Operational
WebEx Calling Operational
InformaCast Services Operational
Emergency Calling Operational
Local User Loader Operational
Cloud User Loader Operational
School Information Import Operational
API Connector Operational
Inbound CAP Operational
Inbound Email Operational
Inbound RSS Operational
Conference Call Operational
Inbound IPAWS Operational
Visitor Aware Operational
Visitor Aware Email Notifications Operational
mailgun Outbound Delivery Operational
mailgun API Operational
mailgun SMTP Operational
Visitor Aware Backend Services Operational
Pusher Channels presence channels Operational
Pusher Channels Pusher.js CDN Operational
Pusher Channels Pusher.js CDN Operational
Pusher Channels REST API Operational
Pusher Channels Stats Integrations Operational
Pusher Channels Webhooks Operational
Pusher Channels WebSocket client API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

Unresolved incident: Degraded Microsoft Teams Integration Scenario Sending.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.