Singlewire Software Status

Singlewire Software

All Systems Operational

About This Site

Welcome to the Singlewire Software status page. Here you will find real-time information about the status of our InformaCast Fusion/Mobile platform, Visitor Aware platform and other services. If you are unsure whether an interruption affects you, please contact Singlewire Support.

Keep in mind that while our uptime is important it is only part of the equation for success. Your preparation is also highly important. More information can be found here in the Singlewire Support Community

Current rolling 30 days of uptime is: 99.99%

InformaCast Operational

Rest API Operational

Administrative WebConsole Operational

Singlewire IDP Authentication Operational

On-premises Server Syncing Service Operational

InformaCast Notification Channels Operational

Android Push Notifications Operational

iOS Push Notifications Operational

Email Notifications Operational

Phone Call Notifications Operational

SMS Notifications Operational

WebEx Teams Notifications Operational

Microsoft Teams Operational

On-Premises Notifications Operational

X / Twitter Operational

InformaCast Services Operational

Emergency Calling Operational

Local User Loader Operational

Cloud User Loader Operational

School Information Import Operational

API Connector Operational

Inbound CAP Operational

Inbound Email Operational

Inbound RSS Operational

Conference Call Operational

Visitor Aware Operational

Visitor Aware Email Notifications Operational

mailgun Outbound Delivery Operational

mailgun API Operational

mailgun SMTP Operational

Visitor Aware Backend Services Operational

Pusher Channels presence channels Operational

Pusher Channels Pusher.js CDN Operational

Pusher Channels REST API Operational

Pusher Channels Stats Integrations Operational

Pusher Channels Webhooks Operational

Pusher Channels WebSocket client API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 28, 2025

No incidents reported today.

Mar 27, 2025

InformaCast Mobile/Fusion Updates

Postmortem - Read details
Mar 27, 21:17 CDT

Completed - The scheduled maintenance has been completed.
Mar 27, 21:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 20:00 CDT

Scheduled - We have scheduled an update for our InformaCast Fusion/Mobile infrastructure for Thursday, March 27th. Work will be completed between the hours of 8:00 PM and 8:59 PM Central Time.

Within this window, there will be a period of up to 5 minutes during which notifications cannot be sent.
Mar 26, 11:03 CDT

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.