Telephony provider increased latency
Incident Report for Singlewire Software
Resolved
This incident has been resolved.
Posted 10 months ago. Jun 25, 2018 - 13:56 CDT
Monitoring
Our backend telephony provider's latency has returned to normal levels. Singlewire's engineers will continue monitoring and provide additional updates when more information is available.
Posted 10 months ago. Jun 25, 2018 - 12:27 CDT
Identified
Our backend telephony provider is observing increased latency on a percentage of API requests impacting Call resources. Our engineers are monitoring the issue and will provide an update when more information is known.
Posted 10 months ago. Jun 25, 2018 - 12:11 CDT
This incident affected: Telephony (Telephony API).