Inbound SMS and Delivery Receipt (DLR) failures from AT&T subscribers to US Short Codes and toll free numbers

Incident Report for Singlewire Software

Resolved

This incident has been resolved.

Posted Jul 26, 2018 - 17:38 CDT

Monitoring

Singlewire's backend telephony provider is experiencing inbound SMS and delivery receipts failures from AT&T mobiles to US Short Codes. Our telephony provider is working with their carrier partners to resolve the issue. Singlewire's operations team is actively monitoring the situation and will provide updates when more information is known.

Posted Jul 26, 2018 - 14:19 CDT

This incident affected: Telephony (SMS).