Intermittent On-Prem Broadcast Failures

Incident Report for Singlewire Software

Resolved

This incident has been resolved.

Posted Apr 04, 2019 - 18:32 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 04, 2019 - 16:16 CDT

Identified

We have received reports from some customer that Fusion Broadcasts with certainly combinations of message templates and notification profiles may fail to on premise devices. We believe we have a fix identified and will confirm shortly.

Posted Apr 04, 2019 - 15:10 CDT

This incident affected: InformaCast Mobile API.